Broken glass / First steps

What to Do Immediately After a Window Breaks

A broken window can leave sharp glass and an unsecured opening. Start by keeping people clear, then arrange the right help. These steps are for the first few minutes, before any repair work begins.

Immediate danger or serious injury? Call Triple Zero (000) for emergency services first. If glass is embedded in a wound, do not try to remove it. See healthdirect’s guidance on cuts and wounds.

1. Keep people away from the glass

Stop foot traffic through the area. Move children and pets to another room and close a door to the damaged space if you can do so without going near the glass. Broken pieces can be hard to see, particularly on a hard floor or outside in low light.

2. Check the damage from a safe distance

Look for glass still held in the frame, loose pieces nearby and an opening that may let in weather or leave the property unsecured. Do not lean through the opening, touch a cracked pane or pull shards from the frame. If the damage followed a break-in and there is an immediate threat, call emergency services.

3. Leave unsafe cleanup and covering alone

Do not pick up glass with bare hands or attempt to remove a broken pane. If loose glass, height or an unstable frame makes access unsafe, keep the area closed off for a professional. Avoid climbing or reaching past sharp edges to tape up a temporary cover. Move people and belongings away from the opening where practical, then ask a glazier about a make-safe or board-up.

4. Call about making the window safe

Tell the glazier what broke, where it is and whether the opening is secure. Your Local Glazier offers 24/7 emergency glass repair in Adelaide, including making an area safe and boarding up where needed. The glass type and next steps depend on an on-site assessment, so ask for an estimated attendance time when you call.

Looking for a glazier near me in Adelaide for a non-emergency job? Our homepage gives an overview of the glass repairs and installations our mobile team handles.

Need help with a broken window?

Keep clear of the glass and tell the team what happened. They can discuss the safest next step for your Adelaide property.

Call 0432 290 621
Emergency glass repair